How can you track active members in community?


2 Kommentare

  • Kasper Sørensen
    Zendesk Product Manager

    Hi Mike,

    Thanks for reaching out and asking excellent questions :-) Right now the best option I have for you is to use the Help Center API. You can use it to list topics, list posts and comments. Your API client can then put together the full list of author IDs to report whatever you like. That's a lot of freedom and flexibility, but I know it's probably also a bit more work than what you'd wish for if you're just looking for a simple report.

    We are working on improving analytics for the community via Explore. I'm not certain when it will be ready yet, but it is considered a high priority feature for us and for Explore.

  • Mike Davis

    Thanks for the insights Kasper. I had a feeling that might be the case, but its good info to have. That's good to hear its a high priority. We are definitely interested on our end. Much appreciated and thanks again!


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