How i can get the datas (email address or telephone) from my customers when we start the chat? , for example, this trigger:
Automatic message to capture purchase intention
In the rest of chat i have customer¡s data before start the chat as a must, but not in this case.
So i can't activate this trigger because i lose datas for our chats reports.
I would like to be able to configurate this kind of chats as normal chats.
Thanks in advance
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