Use Followers as VIEW parameter conditions

2 Kommentare

  • Dan Cooper
    Aktionen für Kommentare Permalink

    I personally would love the flexibility to create a view that mirrors any of the other pre-built views that exist in Zendesk today.  This would include the CC and Follower views on a user profile and expand into suspended ticket views.

    I would love to be able to create these views using native tools vs just having these in product.

  • James Lucas
    Aktionen für Kommentare Permalink

    Yes 100%.

    We are also looking for this exact feature mentioned above, and this is stopping us from rolling out to our field support team, who need a view in the mobile app of tickets they follow, conditional on multiple factors (which we can define in the view).


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