Setting Knowledge Base theme for a specific user


4 Kommentare

  • Trapta
    Community Moderator

    Hi Joakim Eide, you can duplicate the theme your current knowledge base theme, work on it (duplicated one) and once you are done with the changes then you can make the theme live. Take a look at this article:

    This way, you will easily be able to make the changes without affecting your live knowledge base.

    Let me know if this solves your issue.


    Team Diziana

  • Simon Celen
    Community Moderator

    Hi Joakim,

    When on your Themes page you can duplicate your live theme:


    When that is done click "View theme" on the duplicate:


    Here you can edit the theme and it also puts you in Preview mode. If you open up a new browser tab and visit your knowledge base, you'll be able to preview your duplicate theme without affecting the live theme. You can recognize Preview mode by the bar up top:


    Hope that helps!

  • Joakim Eide

    It does! Thank you so much :-)

  • Nicole S.
    Zendesk Community Team

    Glad you got things sorted, Joakim! Thanks for the great help, Trapta. :)


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