Agents can't create tickets from Guide UI

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4 Kommentare

  • Simon Blouner
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    Hey Or Polaczek

    It seems like you're not the only requesting this feature. Actually, someone else has already made a feature request, but unfortunately, it seems like it has not been picked up by the product team yet.

    Go to this post and leave your vote and interest as well :-)

    0
  • Or Polaczek
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    Thanks! will do 

    0
  • Shane Phelan
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    Great outline of your use case Or, I hope the Zendesk Product team will pick this feature request up.

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  • Jamie Noell
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    I highly agree that this functionality would be extremely helpful.  The agent UI does not show the microtext under the fields as is shown in the Help Center version of the form.  

    0

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