Feature Request: Adding Schedules as a Target for Automations

2 Kommentare

  • Heather Rommel
    Community Moderator

    What a complicated and interesting use case! I have upvoted your feature request but also wonder if multibranding would work for you. It wouldn't fix this particular issue but I wonder if it might simplify a bit if your installers' role permissions were restricted to handle tickets in their Organization and all their customers were mapped to that Organization.

    I have a feeling you might have considered that, but just throwing it out there.

  • Taylor Graves

    Thanks for the suggestion Heather!  We have considered that but we can't have our data comingling in one Zendesk instance, which makes this suggestion impossible. I appreciate your thought though!


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