Grouping Groups / Add Hierarchy to groups

2 Kommentare

  • Offizieller Kommentar
    Max McCal
    Zendesk Product Manager

    Hey, Mark - 

    This is something we're investigating, but I don't know when this might happen, or what form it would take. Definitely a common point of feedback, and something we're keen to take on.

  • Renaud Croix


    Max is there any change since ?
    Is subgroup of agents possible now ?

    Kind regards


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