We have many different agent groups using Zendesk Talk and they serve different end-users. When an agent calls and end user, they should only be able to use an outbound number that is assigned to that agent's group or that end-users organization.
We have 2 levels of membership for one product - Premier (higher tier) and Regular. Premier has a different number than regular. When an agent calls a premier member, ZD talk should use the Premier outbound calling number. That same agent might also need to call an regular member and should use the regular phone line.
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