How to make agent online when they log in Support?


1 Kommentare

  • Kay
    Community Moderator

    Hi Frédéric!

    At the moment there is no hard status change of agent possible.
    We solved this by turning on opening hours, this creates a warning asking them to go online once an agent logs in


Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Powered by Zendesk