Content Blocks: Permissions

2 Kommentare

  • Ryan McGrew
    Zendesk Product Manager

    Currently, we have not implemented restrictions on use or creation of articles beyond access to edit articles. Do you have a particular scheme that you would want to implement for your organization? Which users should be able to use content blocks and which should be restricted?


  • Ryan Boyer

    Ryan McGrew Thanks for the response, Ryan. I'm thinking that this would be something where someone with "editing" permissions could create new content blocks and add an existing content block, but someone with "publishing" permissions could edit existing blocks and delete them. The way I see it working right now is that someone who just has "editing" permissions could make changes to a content block across articles without having it reviewed by someone with "publishing" permissions.


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