Web Widget - accept essential cookies only

2 Kommentare

  • Bryan - Community Manager
    Zendesk Developer Support

    Hi Liubov. Currently, the granularity is not that fine with this setting. As mentioned in the link above, "Chat will be unavailable" with no other recourse when the value is set to false.

    Not knowing all the ins-and-outs of GDPR law, technically the above ZD-* values are local storage values, not cookies (IOW, the values aren't automatically sent with HTTP requests).

    That said, I'll flag this post for the product team. The Developer Platform Feature Requests is also a place to post requests such as this for others to up-vote as well. This is no doubt not the hoped for answer, but I wanted to set expectations.

  • Liubov

    Thank you Bryan for your response, we will use this 'cookies: false' setting then. I was just curious whether I'm missing anything. 


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