Report on shifts overlapping days

2 Kommentare

  • Devan - Community Manager
    Zendesk Community Team

    Hello Tom,

    Currently, this is a product limitation we are aware of don't currently have a timetable for an update. I would recommend sharing your use case in the product feedback forum for the time being, and I'll be sure to pass this along to our Product managers.

    Best regards. 

  • Tom Skjönsberg

    Thank you for your answer Devan.

    I made a post in the product feedback forum as well. I was sort of expecting this answer, as I have seen the same limitations in many scheduling and reporting tools. Hopefully it will be resolved in a future update, and until then using Excel as a workaround for the night shifts is it I think.


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