Talk outage - any ideas to keep our customers informed?

2 Kommentare

  • Kay
    Community Moderator

    Hi piotrandrzejkowicz 👋

    When we deploy Zendesk Talk at clients we usually advise to set-up maximum queue times of less than 15 minutes.
    Whenever there is an issue or a downtime, there isn't much else you can do.

    - Kay

  • piotrandrzejkowicz

    Hi Kay,


    Thanks for your answer,

    This is great help still. 




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