I connected the bluetooth headset(JBL TUNE700BT) to my computer and when I press to make a call in Zendesk I get the "connect sound", then it goes quiet and I can't hear the ring tones.
As I press to end the call the sound instantly returns.
The sound also dies in say youtube as soon as I click the "call" button. The youtube sound also returns as soon as I kill the call. If I disconnect JBL as the microphone device then I keep getting sound during the call, but then, you know, the customer won't be able to hear me.
This only occurs with these earphones and not say a wired and/or the plantronics savi 7 I also have connected.
So it has to do with something where it removes the sound if the microphone is active and a call is being made. Why is this, is it solveable or is it something hard coded to remove other sounds?
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