We are experiencing a frequent problem with our users when creating and editing knowledge. When they make an edit or start a new article the Save icon on the right side panel of the Article Editor button will illuminate. However, what happens is that knowledge authors believe that merely hitting Save means the article version is published. It is not immediately apparent to the user that they need to select the dropdown and then select Publish. This issue creates a large number of Work in progress article drafts that were meant to be published but inadvertently were not. Yes, this can be resolved through user training; however, I even catch myself making the same mistake frequently. The design of the Save button and dropdown needs to be redesigned. Perhaps instead of just displaying Save the dropdown displays all the selected fields. Also, perhaps instead of just Save, the field says Save & Publish, Save & Keep as Draft, Save & Submit for Review/Assign.
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