We would like the ability to customize the two email templates that go out from Zendesk Guide (see templates below for Assign article and Verify article).
We would like to use our our branding, similar to how we're able to do this in Support emails. In addition, we would like the ability to customize the subject and text within the email. For example, we do not want a link to the verification settings/manage verification articles in the Verify article email template. Many individuals that receive these emails either do not have access to these settings or do have access, but should not change the settings.
- Assign article
- Verify article
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