Create direct access to a form without listed it on our "Contact us" page

2 Kommentare

  • Madison Davis
    Zendesk Community Team

    Hello Clothilde! Each of your forms can be permalinked. Your default form selection page would be https://subdomain.zendesk.com/hc/requests/new and once you select a form from the dropdown you'll see that each form has their own URL, i.e. https://subdomain.zendesk.com/hc/requests/new?ticket_form_id={id} . You can link your users directly to the form you want by using that second URL! I hope this helps :) 

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  • Lengow Academy

    Hi Madison,

    Thank you for your answer!

    Nevertheless, I don't want the form to be available in the drop down menu. I want to make it available only through a permalink and without requesting the requester to be logged into our Zendesk base.
    Is that possible?
    Thanks a lot for your help!

    Clothilde

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