When I'm creating triggers I'm finding that the action "set to a number of days from now" (for Custom Date fields) is only counting calendar days.
This is a huge pain, since I need to consider business hours for this particular rule. I have created a business hour schedule so this isn't the issue. I've looked everywhere for a solution to this, but I can't find it.
Am I missing something or is just a limitation of Zendesk?
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