How to integrate the ticket webform into the article

1 Kommentare

  • Amie B

    Hey Renaud,

    What you're looking for might be possible by custom coding it. However before you go down that path, I'd recommend looking at adding the web widget to your help centre. The web widget is designed to float on every page and the user can submit a request from it at any time, whilst they are reading an article on your help centre. Just the same way Zendesk has the web widget on the help centre here.

    You can check out more info on the web widget https://support.zendesk.com/hc/en-us/articles/203908456 

    Hope this helps. :)

    Best,

    Amie

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