Email auto responder language

2 Kommentare

  • Amie B

    Hi James,

    You'd need to look at creating dynamic content in your triggers that can help you render the content in different languages as you need here. 

    You can check out more info on this here:

    Providing multi language support with dynamic content

    Hope this helps. :)

    Best,

    Amie

     

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  • Edwin Schukking

    Hi James,

    We have set up Zendesk with a separate support email address for each combination country-language (since you might want to communicate with your Barcelona end-users in Catalan) and created the dynamic content in the different languages to provide the content. 

    When a ticket is received, triggers will set the language based on the email address it was sent to.  

    Hope this helps as well :-)

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