Add First Name and Last Name fields to Contacts Smart Lists fields

6 Kommentare

  • Susan Saunders

    I actually was having the same problem and figured out a way to expert first and last name separately.  Maybe you have already figured it out too?


  • Christin

    Hi Susan, 

    Can you please explain to me how to do that? 

  • Stephanie Church

    Hi Susan,

    I haven't figured it out either.  I'd appreciate if you'd share how you did it.  Thanks!


  • Laura Hippert
    Hello Christin and Stephanie! When exporting a contact Smart List, you can add the "First Name" and "Last Name" columns by adding the "Person" field to your Smart List before exporting!

  • Rodger Bradford

    Laura Hippert. This doesn't work either.  The "person" field brings up both the first and last names, just like the field in the smart list that says "contact."  It is no different.  

    It is unbelievable to me that we cannot access the first and last name (separate) fields!

  • Jakub Tutaj
    Zendesk Product Manager

    Hi Rodger Bradford,

    I followed Laura's steps:

    1. I've added Person column 

    2. Exported Smart List

    3. The exported CSV has a correct split of First Name and Last Name columns:

    Can you try again? 


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