Phone App Notifications on New only based on Select Groups
I'm confused - on the iOS notifications, it appears as though All New Tickets overwrites the Select Groups setting. Meaning, if All new tickets is toggled on, I'm getting all new tickets for ALL groups versus the group specified in Select Groups.
Is this a fix you have in your backlog? It's frustrating that my only option to get notifications for my teams tickets is to have Tickets I'm CC'd on, which produces a lot of extra spam (and toggling on All New Tickets alerts me to items that aren't pertinent for my team).
Thanks,
Morgan
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+1 would like for 'new' notifications to only apply to my 'groups'
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