Conditional Fields - further conditions
Heya,
Heres my context for example:
Game A has Feature 1 and Feature 2
Game B only has Feature 1
I have only one Ticket Field for Feature. I want to avoid creating multiple Ticket Fields for Feature, as it's messy within Explore and in Ticket Views.
So using Conditional Fields - When user selects Game B and then they select Feature 2, I want text/notice to appear that 'Game B does not support Feature 2, please select another option' and to disable the ability to click Submit.
Is that possible in Zendesk or will I need a developer to create custom code?
If custom code is needed, is there a space here on Zendesk where we can reach out to developers?
Thanks in advance,
Mitch
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Hey Mitch,
We have an app that directly meets your needs called Formset
The particular feature you are looking for is called dependant value fields. It allows you to sub-set one common field. This isn't supported by Zendesk's native conditional fields.
This Cloudset App is available on a subscription basis with a 30-day FREE trial.
Graham (Cloudset)
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