Copy/Paste Stripping Characters in Agent Workspace

5 Kommentare

  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    Definitely a bug!

  • Molly Katolas

    Yes, this is a big pain! Is this a new bug? We just migrated to Agent Workspace and it's causing so many headaches. 

  • Jim
    Zendesk Customer Care

    Request #9789028 "Conversation: Copy/paste functio..." was closed and merged into this request. Last comment in request #9789028:

  • Molly Katolas

    We're also seeing that sometimes when a string is copied, it doesn't paste the full string - it'll cut off at, in this case, the ampersand. This happens whether using paste as plain text or not. 

    The copied text:

    The pasted text:

  • Amisha Sharma
    Zendesk Product Manager

    Hello All,

    Thanks for providing feedback. Checking in!

    Is this still an issue you're facing? Thanks!


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