Is there a way to add a CC to the web widget so that a user can enter other team members to copy on the ticket?
s there a way to add a CC to the web widget so that a user can enter people that he/she like to copy on the ticket?
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Not in the standard one.
Possibly if you build your own with the API. -
Hi,
I use the Web Widget in applications and webpages. Zendesk should add CC for users to add contacts. The previous version had a CC box for users to enter CC's.
My Customers/Users are always asking for it to be added.
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