I started using the job_statuses endpoint of the Zendesk Support API because I had to mass delete old tickets. The Deletion (with a little shell script) works well, but I am missing information of how powerful the queue processing is to ensure a stable performance.
What is the recommended way to set up the timing of "deleting 630000 tickets" (i. e. 6300 API calls)? Can I radically fill the queue and the system will handle it?
To stay on the safe side I decided to only do 2 calls per minute, later increased to 5 calls when I found out that one job needs "about 10 seconds" to complete. It would be very helpful to just see a start time or duration to exactly monitor the progress...
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.