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Printing formatting

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Michael Bui

Gepostet 22. März 2021

When printing a ticket, some tickets print header and body of ticket on 1 page and some tickets print the header on one page and body on a second page.

We are unable to understand why some print over a minimum of two pages and we are unable to make it all print on 1 page.

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    Ray

    Zendesk Customer Care

    Hi Michael!

    There are not any settings for printing tickets that can be modified on the Zendesk side. You might have to adjust your printer settings to solve this issue. I apologize there isn't more information I can provide on this for you.

    Cheers!

    Ray Roth
    Senior Customer Advocate

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