Link that opens on same page for letting a user sign on during a chat session

Beantwortet

3 Kommentare

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Marius! Because of the iframe that the widget lives in, there would not be any way that I can think of to accomplish this. 

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  • Marius Wilhelmi

    Thanks for the answer, Greg. As a workaround, I will then let the chatbot send a short instruction on how the user can log in at the page header. After the login, the help center page will be reloaded automatically, so that the chatbot then can recognize that the user is now logged in.

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  • Greg Katechis
    Zendesk Developer Advocacy

    I was actually going to recommend something like that, but I didn't want it to come across as a passive comment. Glad you have a plan!

     

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