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Phone Numbers in Explore



Gepostet 02. Sept. 2021

Hey

 

We need to be able to have Incoming phone number in Explore, the closest article I could find was https://support.zendesk.com/hc/en-us/articles/360057235414-Explore-recipe-List-of-incoming-phone-numbers-by-date, but using "End-User Name" doesn't show all the phone numbers and shows the actual name for the majority. Also formatting of any actual numbers in there is inconsistent. Such as "+44 XXX XXXXXX" and "Caller +44 XXX XXXXXXX".

 

For the data i'm needing to Export the usage history and manually manipulate the data in Excel to be able to compare the data in our Data Warehouse.

 

Thanks


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