Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Chat on Mobile: Won't minimize window

Beantwortet
image avatar

Kai

Gepostet 09. Sept. 2021

We integrated chat through zendesk support. When a customer is on mobile on our website, then clicks the chat button there is no option for them to minimize the window or close the chat to continue shopping. How can we fix this? 

0

1

1 Kommentar

Datum
    image avatar

    Ramin Shokrizadeh

    Zendesk Product Manager

    @... Thanks for sharing your question about the Web Widget interacting with your website. It looks like there is a conflict with the z-index of your Shopify theme and the Web Widget.

    We have an article that explains how you can resolve this with your web developers: https://support.zendesk.com/hc/en-us/articles/4405682426138 

    0

    Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

    Sie finden nicht, wonach Sie suchen?

    Neuer Post