I would want to know how many hours the respective ticket id's are pending in respecting group before its solved
I would want to display all the ticket groups in the columns with ticket id and hours in rows
And in filter i want to use the ticket submitter and ticket updater name
|Ticket ID||Group A||Group B||Group C||Group D||Group E|
|145767||3 HR||2 HR||8.5 HR|
|67899||4 HR||7 HR||2.3 HR||1.1 HR|
|788686||1 HR||4 HR||2 HR||7 HR||2 HR|
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