Allow multiple people to view a query


4 Kommentare

  • Offizieller Kommentar
    Eugene Orman
    Zendesk Product Manager

    Thank you for taking the time to request this update and share your feedback.

    The new report builder allows accessing reports by multiple users at the same time. If another user saves some updates they will be applied to the report and in order to see them you will need to refresh the page on your side. 

    My apologies that it took a while for this update being released.

  • Ruth Nogueron

    This is very frustrating for our team; Just as multiple users can view Reports in Insights at the same time, we need the ability for multiple users to view Queries at the same time as well. We would appreciate any assistance ZD Product team could provide to close this gap on the capabilities in Explore.

    Thank you!

  • Eric Engelman

    Agree, that it's frustrating to have only one user looking at a query at a time.


    If nothing else, once someone has the query open, let any subsequent viewers have a read-only view. 

  • Dinara

    Agreed. The option to read the query while it's being edited by one of the agents would be awesome.


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