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ZenSell Reporting

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Ben Harrison

Gepostet 05. Mai 2021

Currently there is no reporting for the volume of interactions that occur with a customer. Our Sales and Ops team need to be able to track the number of touch points with a customer over a certain duration, i.e., # of calls/emails to Customer A over the past 90 days. This is a must have functionality and one that I believe should be prioritized by ZenSell.

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    Tina Gholami

    Zendesk Product Marketing

    Hi Ben, are you familiar with Zendesk's reporting tool Explore? You can get both activity (including email) and call reporting of your Sell data there. This functionality is available on our new Sell plans. 

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