Would be great for Zendesk to integrate spell check. Having to re-read to ensure no spelling errors or typos takes a bit of extra time. From other user's feedback, the apps available don't work well with Zendesk.
We are a big company that has specific rules in downloading 3rd party apps.
We also use different browsers where the behavior can differ
It would be preferable if Zendesk had a native spellcheck - upvoted!
Adoraria que o Zendesk tivesse o seu próprio corretor autográfico, ajudaria bastante nossa empresa.
O trabalho de configurar máquina por máquina com o time de suporte para instalação de aplicativos terceiros (por questões de segurança) afeta demais a disponibilidade dos agentes e controle da necessidade em cada uma destas máquinas.
Wow - thought something like this would be standard in an app as developed (and expensive!) as Zendesk. When it is added, it could be something we toggle in Admin to either:
- Turn Spellcheck Off Globally
- Turn Spellcheck On Within Tickets Only
- Prohibit Tickets from Submitting until Spellcheck Issues Resolved
Hopefully we can get this on the roadmap pretty soon as using more third-party apps for functionality that could be native in Zendesk doesn't feel so great, imho.
What browser are you using?
The native spellcheck in chrome should work but it will not work for others like firefox.
We use Grammarly, it's brilliant!
We are using Safari - that is good know, we will try using chrome!
There were mixed reviews for Grammarly so we haven't tried it yet. Thanks for your feedback :)
We use Grammarly and it is great, but would really be useful to have something within ZenDesk that won't send until errors are corrected or accepted.
Wäre auch mein Anliegen.
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