Download Recordings app - official feature request thread

4 Kommentare

  • Offizieller Kommentar
    Kolten Kittleson
    Zendesk Product Manager

    Hey Joel Fairfull

    At this time we don't have plans to adjust from Mono to Stereo, but I have noted this feedback for future changes. 

  • Chris Peace

    Please move to stereo recordings. Doing any kind of voice analysis is very difficult while dealing with mono recordings. 

  • Joel Fairfull

    Is there a plan to move from Mono to Stereo? 

  • Nima Test Agent

    Files downloaded using this have

    recording_ticket#{ticketNumber}_{date} format. The # in the file name is problematic since some systems can't open them.

    Is it possible to change the # to a more universal delimiter such as "_" or "-"



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