If the visitor is not served after 60 secs, I want the visitor to move to a different department.
The trigger function makes you think this should be possible:
The condition part works. If I add an action "Send message to Visitor", it works. Changing the department does not.
When I manually change department while chatting, it does switch.
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.