Adding Attachments from Side Conversation to Ticket

5 Kommentare

  • Adrian Bishop

    I agree this is something which is needed, you can insert ticket comments into a side conversation, but when someone replies, you can't auto-insert back into the ticket. My agents complain a lot about this feature.

  • Permanently deleted user

    +1 To this. No easy way to move attachments between ticket comments and side conversations. This is a large requested feature. Would be nice to have some way in the API to do this

  • Jason Kral

    Adding to this conversation, as this would be very useful for our Organization but does not seem yet to be a feature. 


  • Meike Kipphan

    We need something like this too

  • Sarah Julean

    It would be very necessary for us, as it's distrubing our workflow at the moment.


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