Unusual Spaces between Agent Text and Agent signature

1 Kommentare

  • Austin Killey
    Zendesk Customer Care

    Thanks for reaching out, @....

    Confirming with the team: That extra line break is an unintended behavior happening cosmetically in the agent interface while Agent Workspace is enabled, returning to normal appearance in the non-Agent Workspace interface.  Thankfully, that line break difference appears to be only agent-facing, so ticket comment appearance shouldn't be affected from the end-user's perspective.

    Our team currently has this spacing issue on their radar and backlog. While we don't have a timeframe just yet for the official fix date, we definitely want to recommend keeping an eye out every so often in our weekly release notes hosted here, as we'll also include details about recent bug fixes and other improvements in addition to new future releases.  

    Thanks so much for your patience, and let us know if there's anything else we can help out with!


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