Revert to last published state - "unpublished changes in editor"



Gepostet 02. Dez. 2019

As with most people, testing layouts in Dashboard is very much trial and error, but the current version doesn't allow you "revert to last published state" and the unpublished changes in editor message is permanently pinned to the top.

There doesn't appear to be a way of reverting to last published state, and hiting edit takes you back to the edited test version.

This needs to be a feature that's possible for the Explore app to be useful.


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76 Kommentare

Adding my voice to the chorus of users requesting this feature. If you use the back arrow on your browser or just close the tab, the changes seem to stick!

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An item that I saw come up that has since vanished.  We're still waiting.

Let Me Discard Dashboard Changes by CJ Johnson

Feature Request Summary: 

When a Dashboard is opened in edit mode, all changes are saved instantly, and a little thing pops up telling you that you have changes you should publish. I want a "Discard changes" button offered as well. 

Description/Use Cases: 

Use Case 1: Explore constantly pops up saying that you've changed the Dashboard when you haven't made changes, like when you've selected a query with your mouse, but not altered anything in anyway. This is alarming, especially because edit mode is the only way to get a link to a query on a Dashboard, and you may panic that you've altered an important Dashboard just trying to get a query name. Being able to "discard changes" would give you the ability to leave the Dashboard as it was.

Use Case 2: You want to make your Dashboard look really nice, and play with the fonts, colors, etc. There's undo, but there's no real "save" besides publishing when you get something to where you want. If I want to mess with font colors and text boxes, and then go "nah actually it was better before", I'll need to hit undo a whole bunch of times and I won't know when to stop to have it be at the "Published state". It will just say there are changes to be published no matter what. Being able to discard changes, would let me roll back by my experimenting cleanly. 

Use Case 3: 
You need to add a query to a widely circulated Dashboard. You open it, and it looks like terrible, someone must've tried to adjust the font colors and text boxes and not hit undo a bunch of times. They didn't publish the changes, but the undo button won't work for you. Now you cannot publish your change, without publishing what they did, or manually resetting their changes with the live Dashboard as reference. Being able to discard the changes, and know you were adding your change to the last Published version of the Dashboard, would be much nicer. 

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413005063334 This was on the roadmap one year ago - what's the status today?

This is critical, especially because of how unintuitive and buggy Explore is, generally; it's impossible to edit dashboards without trying things out and making experimental changes, some of which may need to be reverted. Having unintended changes or failed tests in the editor makes it impossible to move forward on anything else.

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+1 this simple yet important update that would help anyone who builds dashboards. I frequently find myself noodling in a dashboard and then the next time I open it I am told that there are unsaved changes. I would like to know, what are the changes compared to the current saved state before I blindly hit save and save over my dashboard.

Please consider including a "revert to last published state" option in Explore to prevent this. Or, allow a feature to show what changes have been made when compared with the last saved state. 

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Is this feature updated? i have been looking for edit option for dashboard but unfortunately can not apply any changes.

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I would like to also request this feature. It's very hard to test new layouts for a dashboard when adding a new query to it and being unable to refresh/restart if what is being tested isn't working and is drastically different from the original.

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Is there any ETA yet for this feature?  I used the automatic re-organize button and I assumed this widget would keep my widgets at a size where you could actually see the data, but unfortunately it just shrunk all of the widgets to a tiny size and none of the queries are actually visible.  I'm now faced with editing each widget by hand which is a huge amount of work :(

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For almost a year now, not able to publish the changes and my dashboard is a mess. Now I have to spend a lot of time rearranging my dashboard.

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It's been over a year since the last Zendesk response to this request.  This seems common sense because clicking on anything in the editor results in the system thinking there are changes that have been made.  I don't know what changes have actually been done because what it considers a change is so simplistic.

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Zendesk team, I love your product overall. And I really like Explore. But this is ridiculous. Not being able to jettison unpublished changes is just absurd. And the fact that this has been an open problem for over a year now, if not longer, just makes it so much worse. 

Some of us depend on the dashboards in Explore to get anything done. Not being able to delete any unpublished changes means that the slightest screwup means you can never edit the dashboard again. You can't even clone it to fix it since the cloned version is based off the one in the editor, even though that one isn't published. If nothing else, cloning should only use the _published_ dashboard, since that's the one being used. 

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