Save ticket property updates


1 Kommentare

  • Carsten -
    Community Moderator

    Hi Henning

    If I understand you correctly you have ie added yourself to a ticket as a follower? If that's the case you simply need to "save" the ticket by clicking the "Submit" button in the corner.

    If you haven't added any text it won't send an email to the customer.

    Feel free to reach out if you have any more questions :-)


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