How can an end-user see all the tickets assigned to an organization


2 Kommentare

  • Dan Ross
    Community Moderator

    Hey Joel,

    When these users log into your Zendesk Guide, they'll be able to view the tickets for the orgs under 'My Activities'

  • Stassa Miller

    Hi Joel, 

    Go to My Activities > Requests > Organization Requests

    If there is more than one organization you can use the drop-down under organization to see different organizations' requests.  If you want to always see those tickets, click on Follow.


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