How to disable the ticket form dropdown?

Beantwortet

33 Kommentare

  • Ifra Saqlain
    Community Moderator
    Most Engaged Community Member of The Year - 2021

    David, you can set your specific form as default form via Admin Center and then remove the dropdown using the Sam's code.

    0
  • David

    Well, that simply creates a blank "Submit a Ticket" page.

    This is after I'm integrated: 

    $(document).ready(function() {
    $(".request_ticket_form_id").hide();
    });

     

    0
  • Ifra Saqlain
    Community Moderator
    Most Engaged Community Member of The Year - 2021

    Hey Devid, try this. You can set a form as default which you want and deactivate another which you don't want.

    https://support.zendesk.com/hc/en-us/articles/4408836460698-Managing-your-ticket-forms

     

    And then hide dropdown if needed.

    0

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