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dynamic content in Flow Builder

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Giusy Admin

Gepostet 17. Nov. 2021

Feature Request Summary

Use of dynamic content to manually translate Flow Builder messages

 

Use case

Often the automatic translation of Flow Builder is not able to translate the entire phrase correctly.

Using dynamic content I would be able to manage translations.

 

Business impact

The CX could be improved using the right phrase in the right context :)

 

 

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36 Kommentare

Datum
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    Antonio Naddeo

    Any update on this feature please? We have to create different custom fields by language, where we could just create one and use DC. Update plase

    0

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    Antonio Naddeo

    Any update please? 

    0

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    Daniel Aron

    Zendesk Product Manager

    Hi Giusy Admin and all, I'm pleased to share that custom translation of bot messages is now available. This should enable you to manage automatic translations when deploying bots in multiple languages as requested.  

    0

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    Keti

    Hi Daniel! 

    Thanks for the update - this is really useful!

    What about the present options step?
    I can't seem to find the option to translate the “options.” 
    Am i missing something? 

    Thank you!

    3

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    Simon Miller

    +1. need this

    1

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    Arno (EMEA Partner)

    For option titles I would like to see support to define translations by our selves as well. Option titles are usually short, and autotranslation seems to loose context when translating.

    1

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