User Identification in messaging

3 Kommentare

  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hi Gabbi,
    It is not possible at this time.  But we are working to add authentication functionality to the web widget for Messaging, which will allow you to accomplish this.
  • Bernd Naehler

    Christopher Kennedy Any updates on this essential feature?

    It is a bit annoying for logged in users that already use their email to log in to our service to need to fill it in again, when they want to get in contact.

  • Raphaël Péguet



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