Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Restricting ticket submission to certain domains by Brand



Gepostet 07. Dez. 2021

We use Zendesk both for communicating with the public and for internal tech support ticket submissions. I want to set up a publicly accessible Help Centre using Zendesk Guide for Internal tech support, and while I don't necessarily care who logs in to it - I don't want just anyone with a Hotmail account submitting tickets. What I'd like to be able to do is restrict ticket submission by Brand, so that the tech support Brand can only receive tickets from X while the customer service Brand can receive tickets from anyone. 


0

0

0 Kommentare

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Sie finden nicht, wonach Sie suchen?

Neuer Post