Add Checkbox for pre Chat form (pricacy opt-in)Beantwortet
I would like to add a checkbox to my pre chat form
The checkbox exists as a ticket field
How can I add this to the Pre Chat Form in the Classic Widget?
Can I do this via script?
Has anyone implemented this? It's about an opt-in because of privacy.
In regards to your concern, if you're looking to implement it through the Web Widget (Classic): Natively it is not possible to add additional fields to the pre-chat form.
However, for Web SDK: You can add additional fields to the pre-chat form and render the values of these fields using a custom-built chat app.
You can check our article: How do I customize the pre-chat form? for more information about this.
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.