How to upload inline images when creating macros with the API



Gepostet 20. Jan. 2022

I'm creating several hundred macros via the API.

I know how to create and associate macro attachments, but I'm a little less clear on how to attach inline images to a macro. 

I can use the standard ticket attachments endpoint to upload a file. In fact, it looks like this is what Zendesk does when you drag an image into the edit window of the create macro interface.

But I'm not sure how to associate the attachment with the macro after that.

Basically, I want to make sure that the inline images won't expire after 3 days. But I don't want the images to appear as downloadable attachments when the macro is applied to a comment.


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