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Articles do not print correctly

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Kyle Johnson

Gepostet 26. Jan. 2022

When trying to print an article, our menu gets revealed in a way that overlaps with the article's content and makes the printout unusable. Is there a way to fix this?

I would think there is a way to allow articles to print in the format they display on the screen.

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    Kasper Sørensen

    Zendesk Product Manager

    Hi Kyle,

    This is essentially up to the theme of your Help Center. I see that you have a customized theme, which is probably built in a way that does not convert nicely to print format. You will need to work with your theme to implement a styling sheet that is printer friendly.

    Usually this involves having a print style sheet that is separate (or just an overlay) for the "screen" stylesheet. In your HTML you insert that like this:

    <link rel="stylesheet" media="screen" href="main.css" />
<link rel="stylesheet" media="print" href="print.css" />

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    Kyle Johnson

    Super helpful. Thanks, Kasper!

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