Reporting on visitor page/url when chat strted

4 Kommentare

  • CJ Johnson

    This makes it impossible to do any kind of testing of articles to see if they improve chat reach out, I'd really love to have this as well. 

  • Nick B

    Another vote for this - understanding the source of each chat means we can make improvements to our site pages and proactively solve more customer queries before they make it to a chat. It's frustrating that this information is available for the agent at point of chat but not available within Analytics

  • Masha Pavlotsky

    +1 on this.

  • B Camp

    +1 on this


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