We want to be able to insert links into Flow Builder in a visually appealing way.
It would be great if there was either a way to format a link in the Bot Message (either with HTML or Markdown would be satisfactory as an editor would be quite complex). Or have a step option as a link where you can put the display name of the link and then the destination URL.
This would allow for some ways to direct people to third-party resources or other help centers. As a company that has 13 Help Centers and an Internal Knowledge Base, plus data repositories of working documents, and webinars happening consistently this would be a great way to incorporate some more advanced steps directing people to webinars, outside content, or even content within the community while remaining visually appealing.
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